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Terms & Conditions

Abudhabi Marine

Marine Holding L.L.C. maintains the ABUDHABIMARINE.AE Website (“Site”). The following are the terms of use that govern the use of the Site (“Terms of Use”). By using the Site you expressly agree to be bound by these Terms of Use and the abudhabimarine.ae privacy policy and to follow these Terms of Use and all applicable laws and regulations governing the use of the Site. Abu Dhabi Marine reserves the right to change these Terms of Use at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. We will note when there are updates to the Terms of Use at the bottom of the Terms of Use. If you violate these Terms of Use, Abu Dhabi Marine may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.

Limited License: You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the Site pursuant to the requirements and restrictions of these Terms of Use. Abu Dhabi Marine may change, suspend, or discontinue any aspect of the Site at any time. Abu Dhabi Marine may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation if any, provided to you in order to access the Site. Except as provided in the Terms of Use, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.

Site Operation: United Arab Emirates is our Country of Domicile. Abu Dhabi Marine controls this Site from the U.A.E. Abu Dhabi Marine makes no representation that this Site is appropriate for use in other locations. If you use this Site from other locations you are responsible for ensuring compliance with local laws. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.

Applicable Law: The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regard to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in the U.A.E.

 Purchases

Abu Dhabi Marine accepts payment by Visa or Mastercard debit and credit cards in AED for its products and services. These Terms of Use supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms of Use. All refunds will be made onto the original mode of payment.

MULTI-CURRENCY PRICED TRANSACTION, the displayed price and currency selected by you, will be the same price and currency charged to the Card and printed on the Transaction Receipt.

Availability & Pricing

All activity prices on the website are subject to change without prior notifications. However, once you have made your booking and receipt of the Booking Confirmation from us, the price of your activity will remain the same, no price changes occur.

The pricing or services on this website are in keeping with the current standards for a given service. No reforms will be made on the pricing as stated on this website on the behest of an applicant.

You agree to pay all fees and charges for any products or services offered for sale by Abu Dhabi Marine or by any other vendor or service provider through Abu Dhabi Marine. You shall pay all applicable taxes relating to the purchase of any other products or services.

Refund Policy / Cancellation

If you cancel the service you may be entitled to a refund basis condition. Abu Dhabi Marine cannot process refunds for Credit Card payments over 3 months old under any circumstances. In such cases, Abu Dhabi Marine may issue a credit note applicable to the future services claimed at Abu Dhabi Marine.

Abu Dhabi Marine reserves the right to cancel payments or services prior to the commencement of the service, without stating any reasons for the same.

You may receive refunds in cases where Abu Dhabi Marine is unable to provide you with the service as stated in the contract.

Usually, the refund is processed immediately as the order is canceled. However, it may take 2 weeks for the customers to receive the money into their bank account which is used initially to place an order.

Alterations to bookings

If, after your payment has been received, you wish to change your activity in any way, we will do what we reasonably can to accommodate such changes, but it may not always be possible.

If you or any member of your party is unable to proceed with the activity, you can transfer the booking to a substitute person, provided that they satisfy all the conditions applicable to the original booking and we receive your request at least 2 days prior to commencement of the activity.

Any request for changes to be made must be in writing on email by the Lead Name in your party. You will be liable to pay any costs and expenses that we incur in making this alteration.

Should you request a major alteration to the activity booking within 4 days of the commencement date (such as a change of date, decrease in group size) then this will be treated as re-booking.

Customers wishing to add to a party after the initial booking will only be able to do so if sufficient places are available. Availability should not be assumed and you should contact us to check availability first.

The price of your activity may increase or decrease to reflect the changes requested by you but please note that a reduction in numbers attending an activity will not necessarily result in a reduction in the price of the booking.

Postponement by activity companies due to bad weather

On some occasions, activities may need to be postponed due to bad weather. In these circumstances, we will offer you alternative dates, no refund will be available.

Health

All participants must be physically fit and able. They must, at the time of booking, advise of any illness or disability (such as diabetes, epilepsy, asthma, a heart condition, recent injuries, hearing impairment, visual impairment, etc) that may affect their ability to participate. If at all unsure, participants must check with a doctor before booking and must be able to produce a note from their doctor if required.

Participants must bring any necessary medication with them and ensure that staff is made aware of what medicine this is and how it is to be administered. Be advised that some of the activity locations are remote and self-contained.

Damage by customers

Should damage or loss to vessels, persons or equipment be caused as a result of wilful damage or gross negligence by a customers, a customer under the influence of alcohol or drugs or as a result of refusal or failure to obey instructions given by our activity companies staff, then he or she will be liable for the full amount of repair or replacement and any resulting costs. The activity leader reserves the right to terminate the activity immediately.

Insurance

The client is urged to protect his/her investment with travel insurance.

Complaints

For any issues or complaints arising from your activities, please contact us. 800-4FUN/800-4386 or info@abudhabimarine.ae. It is essential you raise any issues during your activity so they can be dealt with immediately.

Responsibility

Abudhabimarine.ae, its employees and representatives are not responsible for any damages, accidents, losses, detention, annoyance, consequential damages of any kind; delays, and expenses due to same; strikes, force majeure, failure of any means of conveyance to arrive or depart as scheduled times; disturbances, government actions, restrictions or regulations, discontinuance or change in transit or hotel services or schedules.

No responsibility will be taken for any circumstances that may prevent you from attending the activities over which we have no control and which are not caused by any negligence, wrongful action or omission on the part of Abudhabimarine.ae, its employees, and representatives.

Limits on Use

You may not use Abu Dhabi Marine or the services offered by it to sell or provide any services to any third party, or in any other profit from Abu Dhabi Marine.

Security

abudhabimarine.ae reserves the rights of users from time to time, in order to alter and/or introduce new and/or additional security measures unaccompanied by notice. In order to withdraw for the time being and/or limit the accessibility of abudhabimarine.ae to any individual(s); and in order to do anything else that abudhabimarine.ae belief indispensable to preserve the security and integrity of abudhabimarine.ae and the information held in databases.

Privacy Policy

abudhabimarine.ae will be collecting data when a user visits our website. Our usage of data fetched through contact us page will be restricted to contact the user and entertain his/her queries and subject to the provisions of applicable law. If you wish to delete, deactivate or amend the User Data, or find out what User Data (if any) abudhabimarine.ae is holding about you, please contact us. User details data will not be sold to any third party. Details shared will not be disclosed outside abudhabimarine.ae besides sharing the information with service-related matters.

The use of cookies helps to perform the functioning at a rapid pace thus allowing users to have a better user experience. Hence, our site uses cookies to let users have a better user experience.

You consent to abudhabimarine.ae that processing and transferring the User Data is necessary for us to provide you with and enable you to use the site and for the purposes referred to above.

Terms of Use

abudhabimarine.ae reserves the right to alter or change the Terms of use without prior notice. Your continued use of abudhabimarine.ae will constitute acceptance of those new amended Terms of use and you should review them before making any further use of abudhabimarine.ae.

Severability

If any provision of the Terms of Use is held to be invalid, void or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

Abu Dhabi Marine reserves the right to restrict your access to this website (abudhabimarine.ae) at any point in time and without prior notice if abudhabimarine.ae believes that you have not complied with any of the mentioned Terms & Conditions.